Warranty period: Five years for the body and main shaft of fermentation tank, and two years for all accessories.
2
During the warranty period, all kinds of problems occurred in the equipment shall be fixed free of charge.
3
Response time for faults: respond within 30 minutes.
4
Provide round-the-clock service and lifetime and sound technical consulting service both pre-sales and after-sales for customers through remote ways including telephone, email, etc.
5
The operators and maintenance personnel are trained to ensure that they can operate the equipment skillfully; the maintenance personnel can carry out daily operation and maintenance work, and can expertly troubleshoot and analyze faults.
6
When the warranty period is expired, it is promised to continue to provide maintenance services at preferential rates.